Who We Are
  • Website: www.dentdoctor.co.za
  • Business: Dent Doctor South Africa
  • Purpose: Professional vehicle repair and financial services
Data Collection Forms

Dent Doctor South Africa collects personal information through three primary forms:

1. Customer Finance Application

We collect the following sensitive financial and personal information:

  • Full Legal Name
  • Identification Number/Passport Details
  • Contact Information (Phone, Email)
  • Physical and Postal Address
  • Employment Details
  • Monthly Income
  • Current Employment Status
  • Credit History Information
  • Bank Account Details
  • Proof of Income Documents
2. Accident Quote Application

We collect comprehensive vehicle and incident-related data:

  • Personal Contact Information
  • Vehicle Details (Make, Model, Year, VIN)
  • Insurance Information
  • Detailed Accident Description
  • Photographic Evidence of Damage
  • Location of Incident
  • Date and Time of Accident
  • Insurance Policy Details
  • Preferred Repair Method

3. Contact Form

We collect basic communication and inquiry information:

  • Full Name
  • Email Address
  • Phone Number
  • Preferred Communication Method
  • Inquiry or Message Content
  • Potential Service of Interest
What Personal Data We Collect and Why
Purpose of Data Collection
  • Process finance applications
  • Provide accurate repair quotes
  • Facilitate customer communication
  • Manage service requests
  • Assess vehicle repair and financial needs
Data Usage
  • Financial assessment and approval
  • Accident damage evaluation
  • Direct communication about services
  • Customer support and follow-up
  • Potential marketing communications (with consent)
How We Protect Your Data
Technical Security Measures
  • Secure, encrypted database storage
  • Restricted server access
  • No public FTP accounts
  • Limited database and code access to authorized employees
  • Compliance with financial data protection regulations
Data Encryption
  • Sensitive personal and financial data encrypted
  • Highest level of data protection for financial information
  • Adherence to industry-standard security protocols
Data Retention and Management
Retention Period
  • Financial application data retained for legal and credit assessment purposes
  • Accident quote information kept for insurance and repair tracking
  • Contact form submissions managed according to inquiry nature
Customer Rights

Customers can:

  • Request a copy of their personal data
  • Request data correction or deletion
  • Opt-out of marketing communications
  • Withdraw consent for data processing
  • Understand how their financial information is used
Third-Party Data Sharing
Potential Shared Services
  • Credit bureaus (for finance applications)
  • Insurance providers
  • Payment processors
  • Automotive repair network
  • Regulatory compliance bodies
Cookies and Tracking
Website Cookies
  • Secure cookies for website functionality
  • Session management
  • Compliance with data privacy regulations
Spam and Security
Form Submissions
  • Advanced spam detection services
  • IP address and browser information logged for security
  • Multi-factor verification for sensitive forms
Contact Information

For privacy-related inquiries:

Regulatory Compliance

Dent Doctor South Africa commits to:

  • Protecting customer data
  • Transparent data processing
  • Compliance with:
    • Financial intelligence regulations
    • Data protection laws
    • Consumer protection guidelines
Consent and Acknowledgment

By submitting any of our forms, you acknowledge and consent to the collection, processing, and storage of your personal information as described in this privacy policy.