Legal Procedure

1. Ensure Safety First
   • Check yourself and others for injuries.
   • If there are injuries, call emergency services (ambulance and police).
   • Move to a safe location if possible but do not leave the scene.
2. Call Law Enforcement
   • Report the accident to the police immediately (especially if there are injuries, damage, or a dispute).
   • Wait for the police to arrive and file an official accident report.
3. Exchange Information
   • Collect details from the other driver(s):
     • Full name & contact details
     • Driver’s license number
     • Vehicle registration & make/model
     • Insurance company & policy number
   • Get contact details of any witnesses.
4. Document the Scene
   • Take clear photos of:
     • Vehicle damage from multiple angles
     • License plates of all involved vehicles
     • Road conditions, traffic signs, and any skid marks
   • Note the date, time, and location of the accident.
5. Do Not Admit Fault
   • Avoid saying “sorry” or admitting responsibility.
   • Let law enforcement and insurance determine liability.
6. Obtain a Case Number
   • Ask the police for a case number for future reference.
   • Get a copy of the accident report once available.
7. Notify Your Insurance
   • Report the accident to your insurance company as soon as possible.
   • Provide all necessary details and evidence.
8. Seek Medical Attention
   • Even if you feel fine, some injuries (like whiplash) may appear later.
   • Get a medical check-up and keep records of any injuries.
9. Legal Assistance (If Needed)
   • If there are serious injuries or disputes, consult a lawyer.
   • If the other driver was uninsured or uncooperative, legal action may be necessary.
10. Repair & Towing Services
    • Contact your insurance-approved towing and repair center.
    • Keep receipts for any expenses related to the accident for insurance claims.

Following these steps ensures you comply with the law, protect yourself legally, and streamline the insurance process.

Quick Reference Guide

1. Emergency Phone Numbers – Contact police, ambulance, and roadside assistance immediately.
2. Accident Info & Steps – Ensure safety, provide first aid, gather details (location, injuries, driver info), and report the accident.
3. Towing Services – Arrange for vehicle removal if it’s undrivable; confirm costs and destination.
4. Repair Center – Identify a trusted repair facility or insurance-approved center for vehicle assessment and repairs.
5. Legal & Insurance Follow-Up – Notify your insurance provider, file a claim, and seek legal guidance if necessary.

Emergency Numbers

• 112 – This is a universal emergency number that works from any mobile phone.

Other important emergency numbers:

• 10177 – Ambulance and medical emergencies (ER24, Netcare 911, Government EMS).
• 10111 – Police emergency response.
• 0861 000 234 – AA (Automobile Association) for roadside assistance and towing.